FREQUENTLY ASKED QUESTIONS


We are here to help you with the information you need to get your T-Shirt Prints going.

Contact us for any further inqueries.

01


What garment materials do we use to print on? 

We print on 80% Cotton and above. We also use heat transfer vinyl for polyester clothing. 

02


How many colours can we print?

We print full color, direct to garment.  Since this is a digital process the print is sharper and has a higher resolution, or DPI, than traditional printing methods such as screen printing. However, unlike screen printing, there is no long setup or clean-up process, and DTG has the ability to print just one single shirt for minimal cost.

03


Can I place an order for 1  T-Shirt?

Yes. There is no minimum order amount that we can produce.

04


Can I change my order to a Rush Order?

Yes you can. However there is a 15% Surcharge and a. Order changes also need to be placed before 2pm the day the changes are made.

05


Can I send my own artwork?

Yes you can send your own artwork in the file formats specified below. We also provide customisable stock graphics for you to use, on your apparel.

06


What file format do you require to print?

For high quality print output of your artwork, we recommend the following file format settings - PDF, EPS and PNG all at 100% scale and at 300DPI.

PNG Files need to be cropped to size and have a transparent background.

 

Got more questions?

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